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FAQ

Common questions about your Cooksy.

  • Does the cooksy camera work when a glass lid is placed on top of the pan?
  • Troubleshooting Wi-Fi Connection - Error 302
  • My application crashed during a recipe. What should I do?
  • Does Cooksy work with indoor cooktop griddles?
  • Does cooksy support different screen sizes (perhaps HDMI)?
  • Can you use Cooksy with outdoor grills?
  • What types of pans work with Cooksy?
  • Does the Cooksy work on outdoor cooking equipment (BBQ Grill, Griddle, etc)?
  • Can I set up multiple logins for the same Cooksy?
  • What is Cooksy's warranty and return policy?
  • Where is the Cooksy Application?
  • What if I do not have the same pot/pan used in the recipe created by the chef?
  • Where should Cooksy be located in relation to the burner?
  • If I don't take the time to upload now, will it overwrite the session in the device on the next recording?
  • Can I edit my video later or do I need to edit before uploading?
  • I entered the correct password but Cooksy still is not connecting to my Wifi.
  • Is there a way to shut Cooksy off or does it need to be unplugged between uses?
  • Can I shut Cooksy off and relocate it when not in use?
  • Unboxing your Cooksy
  • Can you reset the Cooksy?
Cooksy Help Center Return / Warranty Policy
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